Support
Real answers from real people.
Email Support
hello@huggingtrade.com Response within 24 hours.
Member Priority
Active members get priority support with direct team access.
FAQ & Guides
Browse common questions and step-by-step broker setup guides below.
All Questions
Funds stay in your personal broker account at all times. Our API can only execute trades — it cannot withdraw or transfer. This is architectural, not a policy. Your broker, your money, your withdrawal rights.
Profits accumulate in your broker account. Keep 100% until you've recovered your full deposit. After that, profits split 50/50. You send our share when you're ready — we never auto-deduct.
$1,000 minimum deposit to your broker + $59 one-time infrastructure fee. No recurring charges. No management fees. No hidden costs.
Yes. Your broker, your funds. Withdraw directly from your brokerage whenever you want. No lock-ups. No approval from us. No cancellation fees.
No. The algorithm handles everything autonomously. Set up your broker, connect via API (we guide you), and the system operates independently.
Institutional-grade Temporal Fusion Transformer with 14,000+ backtested scenarios. Execution speeds competing with professional desks. If we don't perform, we don't earn.
List provided after approval. All regulated, API-enabled platforms. We guide you through setup step by step.
Within 24-48 hours of API connection, depending on market conditions.
Yes. Tell us, we disconnect immediately. No fees, no penalties. Your funds stay at your broker.
Yes. Deposit more anytime. The algorithm automatically trades the increased balance.
We monitor systems 24/7 and respond immediately. Your funds remain safe at your broker regardless of any technical issues on our side.
We provide clear, detailed statements. You always know exactly where you stand. Payments are initiated by you, on your schedule.